Overall Rating 9.3
Game Selection 9.5
Graphics & Sounds 9.5
Payout Percentage 9.3
Fair Play 9.3
Customer Support 9.4
Deposit Choices 9.3
Withdrawal Choices 9.3
Bonus and Promotions
Players are Welcome!
Royal Ace Casino Review
Royal Ace casino is a solid, reputable online casino company that offers a wide variety of games and free slot machines but most importantly, they really went out there when it comes to their attractive set of bonuses that aim to attract those interested in learning the games and their features. Helps a lot the fact that they have great customer service and many ways to get a hold of the staff 24/7. They have been providing a true online experience for some time now and really know how to handle this business.
Although online play is offered we feel that this option falls short in features and options. The full download version is way better in terms of access to real money games and the features available on this mode. There are just too many more things to do on the download version as opposed to the web version available however, if you’re looking to play your basic blackjack or roulette on the go, or on a shared computer then web play fits you like a glove. The bonuses offered are great both for beginners and for experienced players and the customer service approach is excellent.
All windows platforms are supported. Mac is not yet supported but we hear this development may be on its way. Whether you are on instant play or through the full download, the graphics are smooth and the application is light.
A 100% bonus is offered for all deposits and is credited to players right away. This is a nice feature from this online casino. Other custom bonuses are given based on the player’s profile and the requirements for these are fairly accessible to achieve. There are no hidden tricks or traps to fall on. The casino bonus codes terms and condition follow industry standards and payouts are awarded promptly.
There are many ways to get a hold of the staff at Royal Ace Casino. Live chat is gets you talking to a Support Agent in less than a minute. Their lack of waiting time was impressive and the knowledge helped the experience to be swift and painless. Phone and email support are also available, meaning you can follow up on your questions or concerns in any way and probably receive a response through all three methods although we suggest that if you’re handling things through chat, you continue with that channel as it is faster.
We enjoyed how this casino is presented to the public and how the games are presented to the players because the games offered do meet player expectations by including all levels of difficulty. Customer service really surprised us by helping us before we could even formulate our question entirely. Bonuses do work especially if you’re not looking to spend a lot of money at first. Their new games selection is constantly updated. The software interface is simple to download and intuitive to use and there were no bugs or malware on it.